For The Public

  • 1. Death Registration

    1. A. When to Register

      The law requires all deaths (regardless of citizenship) occurring in Singapore to be registered within 24 hours of occurrence.

    2. B. Documents Required
      • Certificate of Cause of Death issued by doctors or Authorised Officers (i.e. Forensic Death Investigators) from the Ministry of Health
      • Deceased’s identification documents (e.g. IC & Passport) for cancellation
      • Informant’s identification documents (e.g. IC or Passport)
    3. C. Fees

      Free of charge.

    4. D. Processing Time
      • 45 minutes at Neighbourhood Police Centres/Posts
      • 30 minutes at Citizen Services Centre, ICA Building
    5. E. Procedure

      To register a death:

      • The informant must produce the Certificate of Cause of Death and other supporting documents (e.g. the deceased’s NRIC, passport or citizenship certificate).
      • After documents produced are verified, the Registration Officer will print the Death Certificate.
      • The informant must verify the particulars on the Death Certificate and sign the Death Certificate.
      • The Death Certificate is issued.

      More information on Death Registration is available here.
      Depending on where the death occurred, the following section lists the steps to take to register a death.

  • 2. Death Occurs

      When a death occurs, the family will have to obtain a Certificate of Cause of Death (CCOD). With the CCOD, the family may register the death. This will have to be done within 24 hours of the death.Upon registration of the death, the CCOD will be retained by the death registration center and a Death Certificate will be given to the family. You will need this Death Certificate to place an obituary in the papers, engage a funeral director, and when you make arrangements for cremation or burial.

      Scenario A: If the death occurs in a hospital

    1. Step 1: Obtain Certificate Of Cause Of Death (CCOD)

      When a death occurs, a doctor at the hospital can certify the cause of death if the cause of death is known AND the cause is natural. He will then fill up the CCOD and hand it to the ward nurse. The family can obtain the CCOD from the ward nurse by producing the identity card of the deceased.

      If the doctor is unable to determine the cause of death, or a death has been the result of or has been contributed by an unnatural event (e.g. surgical complication, a fall prior to admission), the doctor is under the requirement of law (Criminal Procedures Code) to refer the case to the police/Coroner. In such cases, the body will be sent to the Mortuary@HSA (located at Block 9 Singapore General Hospital) in a Police Hearse. The hospital will arrange for this to be done. The family will be told by the Police when to go down to the Mortuary@HSA (this is usually on the next day).

      What to bring to Mortuary@HSA

      • All medical documents relating the deceased.
      • All medicine consumed by the deceased.
      • Identification papers of the deceased and informant e.g. NRIC/Passport/Certificate of Registration of Birth/FIN card.

      At the Mortuary@HSA

      • The Coroner will review the case and determine if an autopsy is required.
      • The Police Investigator will arrange for the family to view and identify the deceased’s body in the presence of the coroner.
      • The family will be informed of the Coroner’s decision and the time to claim the body for the funeral.
      • If the autopsy reveals that the death is unnatural, the Police will need to conduct further investigations into the cause of death and the family will need to assist. Once investigation is completed, the family will be told by the Police to attend a Coroner Inquiry at the Subordinate Courts.

      Mortuary@HSA operating hours:

      Monday to Friday:                                          8:00am to 4:30pm

      Saturday, Sunday and Public Holidays:    8:00am to 12:30pm

    2. Step 2: Engage a Funeral Director

      After the Certificate of Cause of Death has been obtained, the family may engage a funeral director who will

      • collect the body from the home/hospital mortuary,
      • send the body for embalming (if required), and
      • deliver the body to the location of the wake.
    3. Step 3: Register the Death (This can be done Simultaneously with Step 2)

      Prior to registration, the family should decide whether the body will be cremated or buried as this information is required when registering the death.

      The family will have to register the death at

      3rd floor, ICA Building
      10 Kallang Road (S) 208718
      Tel: 6391 6100

      Working hours:
      8:00am – 5:00pm (Monday to Friday)
      8:00am – 1:00pm (Saturday)

      If the body is referred to the Mortuary@HSA, the death will be registered at the Mortuary@HSA.

      What to bring to register a death:

      • Certificate of Cause of Death
      • Identification papers of the deceased and informant e.g. NRIC/Passport/Certificate of Registration of Birth/FIN card.
    4. Scenario B: if the death occurs at home

    5. Step 1: Obtain Certificate of Cause of Death

      Contact your family doctor who has been attending to the deceased. If you do not have a family doctor or if the family doctor us not available, contact any of the neigbourhood doctor who is willing to make a house call.

      If the doctor is able to certify the death, he will issue the CCOD on the spot. If he is unable to certify the death, call the Police for the body to be sent to Mortuary@HSA (located at Block 9 Singapore General Hospital) in a Police Hearse. The family will be told by the Police when to go down to the Mortuary@HSA (usually on the next day).

      What to bring to Mortuary@HSA:

      • All medical documents relating the deceased.
      • All medicine consumed by the deceased.
      • Identification papers of the deceased and informant e.g. NRIC/Passport/Certificate of Registration of Birth/FIN card.

      At the Mortuary@HSA

      • The Police Investigator will arrange for the family to view and identify the deceased’s body in the presence of the Coroner.
      • The Coroner will review the case and determine if an autopsy is required.
      • The family will be informed of the Coroner’s decision and the time to claim the body for the funeral.
      • If an autopsy reveals that the death is unnatural, the Police will need to conduct further investigations into the cause of death and the family will need to assist. Once the investigation is completed, the family will be told by the Police to attend a Coroner’s Inquiry at the Subordinate Courts.

      Mortuary@HSA operating hours:

      Monday to Friday:                                         8:00am to 4:30pm

      Saturday, Sunday and Public Holidays:    8:00am to 12:30pm

    6. Step 2: Engage a Funeral Director

      After the Certificate of Cause of Death has been obtained, the family may engage a funeral director who will

      • collect the body from the home/hospital mortuary,
      • send the body for embalming (if required), and
      • deliver the body to the location of the wake.
    7. Step 3: Register the Death (this can be done simultaneously with Step 2)

      The family will have to register the death at

      3rd floor, ICA Building
      10 Kallang Road (S) 208718
      Tel: 6391 6100

      Working hours:
      8:00am – 5:00pm (Monday to Friday)
      8:00am – 1:00pm (Saturday)

      If the body is referred to the Mortuary@HSA, the death will be registered at the Mortuary@HSA.

      What to bring to register a death:

      • Certificate of Cause of Death
      • Identification papers of the deceased and informant e.g. NRIC/Passport/Certificate of Registration of Birth/FIN card.
    8. Scenario C: If the death occurs overseas

      If death had occurred overseas, it should be registered with the relevant foreign authorities where the death occurred.

    9. 1) Singapore Citizens/Permanent Residents

      For Cremation or Burial

      The body of a Singapore Citizen/Permanent Resident may be brought back to Singapore for cremation or burial. However, a Coffin (Import) Permit is required to import a body into Singapore. A funeral director should be able to assist you in the procedures.

       (a) Application of Coffin (Import) Permit

      You may apply for a coffin permit at any time from the following offices:

      Contact Details Coffin Permit Fees
      Port Health office
      4545 Jalan Bukit Merah
      Singapore 159466
      Tel: 6222 2585
      Fax: 6222 8543
      Open 24 hrs dailyAirport Heath Office
      80 Airpot Boulevard
      Changi Airport Terminal 1
      #14-08
      Singapore 819642
      Tel: 6543 2515
      Fax: 6543 1973
      Open 24 hrs daily
      Import Permit $10
      Export Permit $10
      Transship Permit $10

      Death Certificate issued by the country where death occurred (copy of English translation is required if the death certificate is in ethnic languages);

      (b) Documents required for the issuance of the coffin permit:

      1. Cause of Death Certificate or a Statutory Declaration;
      2. Sealing Certificate for the coffin;
      3. Embalming Certificate, where applicable;
      4. Coffin Export Permit from the country exporting the body: and
      5. Air Waybill (Air Consignment Note) if by air.

      If the application is by the funeral director, the Permit to Cremate/Bury will be granted provided the next-of-kin gives a letter of authorization for the funeral director to apply for the permit.

      (c) The coffin permit costs $10. The Permit to Bury/Cremate will be issued with the coffin permit at no extra charge. 



      Note: Prior written approval has to be obtained from the National Environment Agency, Environmental Health Department for the import of a body of an HIV-infected Singapore Citizen

      Death Registration
      The death will also have to be reported to Singapore’s Registry of Births & Deaths, Citizen Centre, 3rd Storey, ICA Building personally by the next-of-kin of the deceased. If the next-of-kin is unable to report the death personally at ICA Building, a letter of authorization will be required.

      Documents required

      1. Death certificate issued by the foreign authorities (copy of English translation is required if the death certificate is in ethnic languages);
      2. Coffin (Import/Export) Permit;
      3. Permit to Bury/Cremate;
      4. Deceased’s Singapore identity card, passport, Citizenship Certificate (if any), and
      5. Informant’s identification documents.
    10. 2) Foreign National

      For Cremation

      • Deceased foreigners are allowed to enter into Singapore for cremation. A Coffin (Import) Permit is required to import a body into Singapore. A funeral director should be able to assist you in the procedures.
      • A Permit to Cremate will also be issued together with the Coffin (Import) Permit. If the application is by the funeral director, the permit will be granted provided the next-of-kin gives a letter of authorization for the funeral director to apply for the permit.
      • Deceased foreigners cremated in Singapore are not entitled to purchase niches in government-operated columbaria. They may however purchase niches at private columbaria.

      For Burial

      • Foreigners are allowed to be imported into Singapore for burial only if the immediate next-of-kin is a Singapore Citizen or Permanent Resident. NEA does not approve the import of foreigners to Singapore for burial due to the limited size of its burial grounds.
      • A Coffin (Import) Permit is required to import a body into Singapore. A funeral director should be able to assist you in the procedures.
      • A Permit to Bury will also be issued together with the Coffin (Import) Permit. If the application is by the funeral director, the permit will be granted provided the next-of-kin gives a letter of authorization for the funeral director to apply for the permit.
  • 3. Arranging a Funeral

      You can engage a funeral director to help you with the funeral. A list of funeral directors is given here. Depending on your religion, the funeral ceremonial rites and costs may vary widely. A funeral can be as simple or as elaborate in accordance with the wishes of the deceased or family. The following are some points to consider:

    1. Funeral Wake

      Decide the location and the duration of the funeral wake e.g. at the funeral parlour, void deck or house.

      If you are holding the wake at the void deck, you will need to get a permit from your Town Council. If you are holding the wake in your landed property and need to use part of the road outside your house, you will need to get a permit from Land Transport Authority (LTA). Your funeral director will assist you on this.

      Please note that if the funeral wake extends more than 7 days after death, prior written permission will have to be sought from the National Environment Agency.  Please write to:

      National Environment Agency
      Environmental Health Department
      40 Scotts Road, 
      Environment Building, #21-00
      Singapore 228231

    2. Burial/Cremation

      Your funeral director can help you with the booking of the date and time for cremation or burial. Otherwise, you can do the bookings through phone, online or at the relevant booking office.  The NRIC of the applicant and next-of-kin, as well as the original Death Certificate, which contains the Permit to Bury/Cremate is needed when booking for burial or cremation.

      Please note that if the deceased is to be cremated, any valuables placed in the coffin will not be recoverable after the high heat of cremation.

    3. Placing an Obituary

      If you wish to place an obituary, please contact the local newspapers.

    4. Storage of Ashes/Scattering the Ashes at Sea

      After cremation, the ashes of the deceased can be stored at home or in a columbarium. Niches are available at the 3 government-managed columbaria and many other private columbaria. You will need to bring your NRIC and the original Death Certificate to book for a niche.  Booking of niches in government-managed columbaria can also be done online.

      Ashes may also be scattered at sea. The scattering of small amounts of ashes can be carried out at the designated site located about 1.5 nautical miles (2.8 km) south of Pulau Semakau. The scattering of ashes can be conducted daily, from 7:00am to 7:00pm. For further information on scattering of ashes, please call the Port Marine Safety Control Centre at telephone number: 6325 2488.

  • 4. Burial, Cremation & Ash Storage

      The body may be buried or cremated depending on the wishes and religion of the deceased.

    1. Burial

      In Singapore, burial can only be carried out at Choa Chu Kang (CCK) Cemetery. You are advised to note that since 1 November 1998, all burials at CCK Cemetery are limited to a 15-year bury-in period.

      Choa Chu Kang Cemeteries Address & Contact Nos. Booking Hours Burial Fee*
      Child¹ Adult
      Ahmadiyya Jama’at Bahai,
      Jewish, Muslim & Parsi
      Cemeteries
      910 Choa Chu Kang Road
      Tel: 6793 7428
      Fax: 6793 7400

      Mon – Sun
      8:30am – 4:30pm

      Lunch Hour:
      1:00pm – 2:00pm

      $140 $315
      All other cemeteries at CCK
      other than those listed
      above
      e.g. Christian, Chinese,
      Hindu & Lawn Cemeteries
      $420 $940
      ¹ Child under 10 years old
      All fees stated are accurate as at the time of printing and may be subject to changes. You may wish to check with the relevant booking office for any changes to these fees at the time of booking.

      Please read through the terms and conditions/rules and regulations of the Choa Chu Kang Cemetery before making a booking.

      1. Bookings for burial can be made through phone, online or in person at the booking office.
      2. Documents required for verification before the burial:
        1. Death Certificate (original)
        2. Permit to Bury (Original)
        3. Identification papers of next-of-kin and applicant e.g. NRIC, Passport, etc.
        4. Letter of authorization (if applicant is not a next-of-kin)
      3. Payment is to be made at the booking office before the burial. Payment modes:
        1. NETS (preferred)
        2. Cash Card
        3. Cash
        4. Cheque (crossed and made payable to National Environment Agency)
      4. All cancellations and change of confirmed bookings have to be made by the applicant or next-of-kin of the deceased in person at the booking office, together with all the relevant documents.
    2. Cremation

      There are three crematoria in Singapore – one government-managed crematorium and two private crematoria.

      A. Government-Managed Crematorium

      Crematorium Address & Contact Nos. Booking Hours Cremation Fee*
      Child¹ Adult
      Mandai Crematorium 300 Mandai Road
      Tel: 6554 5655
      Fax: 6459 5228

      Mon-Sun:
      8:30am – 4:30pm

      $50 $100
      ¹ Child under 10 years old.
      ² Price varies depending on choice of urns and storage location
      All fees stated are accurate as at the time of printing and may be subject to changes. You may wish to check with the relevant booking office for any changes to these fees at the time of booking.

      Please click here for location map.

      Please read through the terms and conditions/rules and regulations of the Mandai Crematorium before making a booking.

      1. Bookings for cremation can be made by telephone, online or in person at the booking office.
      2. Documents required for verification before the cremation.
        1. Death Certificate (original)
        2. Permit to Cremate (Original)
        3. Identification papers of next-of-kin and applicant e.g. NRIC, Passport, etc.
        4. Letter of authorization (if applicant is not a next-of-kin)
      3. Payment is to be made at the booking office before the cremation. Payment modes:
        1. NETS (preferred)
        2. Cash Card
        3. Cash
        4. Cheque (crossed and made payable to National Environment Agency)
      4. All cancellation and change of confirmed bookings have to be made by the application or next-of-kin of the deceased in person at the booking office, together with all the relevant documents.

      B. Private Crematoria

      Crematorium Address &  Contact Nos. Booking Hours Burial Fee*
      Child¹ Adult
      Kong Meng San Phor Kark See Monastery 88 Bright Hill Drive
      Tel: 6849 5311
      Fax: 6456 2151

      Mon – Sun

      8:30am – 4:30pm

      $321
      (cremation only)
      Inclusive of 7% GST
      Tse Tho Aun Temple 601 Sin Ming Drive
      Tel: 6454 7666
      Fax: 6458 5672
      Mon – Sun
      9:00am – 3:00pm
      $428
      (cremation only)
      Inclusive of 7%GST$532²
      (cremation + storage)
      Inclusive of 7% GST
      ¹ Child under 10 years old
      ² Price varies depending on choice of urns and storage location
      All fees stated are accurate as at the time of printing and may be subject to changes. You may wish to check with the relevant booking office for any changes to these fees at the time of booking.
    3. Columbaria

      Cremated ashes may be stored in columbaria niches. Niches are available at two government-managed columbaria and private columbaria.

      Government Columbaria Address & Contact Nos. Booking Hours  Niche Fee*
      Mandai Columbarium 300 Mandai Road
      Tel: 6554 5655
      Fax: 6459 5228
      Mon – Fri:
      8:30am – 4:30pm
      Sat:
      8:30am -12:30pm

      Standard Size : $500

      Family Size5 : $900

      ³A selection fee of $250 will be levied
      if you wish to choose a niche
      different from the one allocated.

      Yishun Columbarium4 Yishun Ring Road
      Tel: 6554 5655
      Fax: 6459 3358
      Choa Chu Kang Columbarium 51 Chinese Cemetery Path 4
      Tel: 6795 9731
      Fax: 6795 0885
      4 Bookings to be done at Mandai Columbarium
      5 Family size – can hold 2 standard urns
      Niches are also available in private columbaria.     
      All fees stated are accurate at the time of printing and may be subjected to changes.You may wish to check with the relevant booking office for any changes to these fees at the time of booking.

      Bookings for government-managed columbaria can be made online or in person at the booking office.

      Please read through the terms and conditions/rules and regulations of the government columbaria before making a booking.

      1. No advance booking of niches is allowed.
      2. Payment is to be made when the niche is confirmed. Payment modes:
        1. NETS (preferred)
        2. Cash card
        3. Cash
        4. Cheque (crossed and made payable to National Environment Agency)
      3. Documents required:
        1. Death Certificate (original)
        2. Identification papers of next-of-kin and applicant e.g. NRIC, Passport, etc.
        3. Letter of authorization (if applicant is not a next-of-kin)
  • 5. Booking an Obituary Advertisement

      A notice of death or an obituary may be placed in the local papers in memory of the deceased.

    1. (A) Types of newspapers:
      • English: The Straits Times and The Sunday Times
      • Chinese: Lianhe Zaobao, Lianhe Wanbao and Shin Min Daily News
      • Malay: Beritan Harian and Berita Minggu
      • Tamil: Tamil Murasu
    2. (B) Where to book:

      SPH Advertisement Sales & Service Centre
      1000 Toa Payoh North
      Singapore 318994

      Operating Hours
      Mondays to Fridays:  8:30am to 9:45pm
      Saturdays: 12.30pm to 9:45pm
      Sundays & Public Holidays:  12:30pm to 9:00pm

    3. (C) Booking deadlines

      4:00pm for next day’s publication.

      The Straits Times and Berita Harian can still accept booking made after 4.00pm if space is still available.

      For assistance, please call Classified at Tel: 6319 5192.

      Operating Hours
      Mondays to Fridays:  8:30am to 9:45pm
      Saturdays: 12.30pm to 9:45pm
      Sundays & Public Holidays:  12:30pm to 9:00pm

    4. (D) How to book:

      Please bring along the following documents:

      • Original death certificate
      • Identity card of the person placing the announcement
    5. (E) Prepare these other materials:
      • Photo of deceased
      • Deceased’s name
      • Alias (if any)
      • Age
      • Departed Date (Time – optional)
      • Names of family members (parents, spouse, children, adopted children, in-laws, grandchildren, siblings, nephews/nieces, uncles/aunts, cousins, godparents/godchildren, etc.). If any family member is deceased, name should be within brackets with word “deceased” or “late”, e.g.: (Tan Ah Kow, deceased) or (Late Tan Ah Kow)
      • Wake location
      • Service/Prayer details (date, time, location)
      • Cortege date & time
      • Burial/Cremation details (date, time, location)
      • Contact Number(s)
      • “No scrolls, wreaths required” message (if applicable)
      • Name of charity to make donations to (if applicable)

      Note:
      For Condolence/Acknowledgement advertisement, no death certificate is required once the death announcement has been placed in our newspaper.

  • 6. Finding a Funeral Director

      To look for a funeral director, refer to this page.

  • 7. Post Death Matters

    1. Banks

      Please notify the deceased person’s bank, especially for receipts and cheques deposited automatically, or if mortgage payments and other transactions (e.g. GIRO deductions) are carried out directly from the account.

    2. Insurance Companies

      Inform the deceased person’s insurance companies. Beneficiaries may receive payouts from insurance policies, credit and trade unions or fraternal organisations, etc.

    3. Bills & Miscellaneous Items

      Check for any outstanding debts, such as credit-card bills.  For bills where payment is made automatically via GIRO, inform the companies to cancel the GIRO.

      Where appropriate, contact the deceased person’s landlord, cancel utilities such as electricity and telephone connections, and other items such as safety deposit boxes etc. Give the post office a forwarding address for the deceased person’s mail.

    4. Lawyers/Solicitors

      Obtain the deceased person’s will and inform his lawyer and/or executor.

    5. Estate Duty

      An estate duty is payable on the value of a deceased person’s net assets above a specified threshold amount. More information on estate duties is available here.

      You can also contact:
      Inland Revenue Authority of Singapore
      Ruling and Estate Duty Branch
      Tel: 6351 3380

      Email: ed@iras.gov.sg

    6. Public Trustee

      The Public Trustee administers the estates of deceased persons if the value does not exceed $50,000.

      The Public Trustee will:

      1. Administer the assets of the deceased (for example bank and other financial institutions deposits, undrawn salaries, CPF savings and New Singapore Shares).
      2. Sell or transfer shares held by the deceased person in Singapore-listed companies.
      3. Transfer any vehicle belonging to the deceased to the beneficiary.
      4. Ascertain the validity of claimants’ entitlement as beneficiaries and the relationship between the claimants and the deceased person.
      5. Hold the minor’s share in trust until the beneficiary reaches age of maturity and may make monthly payments for the minor’s maintenance and education.

      More information can be found at:

      • Insolvency Office
      • Public Trustee’s Office
      • If the deceased is a Muslim, the Public Trustee will distribute the estate of the deceased to the beneficiaries in accordance with the Inheritance Certificate obtained from the Syariah Court by the applicant. Applications can be made online.
    7. Central Provident Fund (CPF) Withdrawal

      When a CPF member passes away, nominated beneficiaries will receive:

      1. The deceased person’s CPF savings
      2. Other monies due to the deceased person
      3. Assets owned by the deceased.

      If no nomination is made or it is found to be invalid, the Public Trustee will handle the deceased person’s CPF savings, other monies due to or assets. These savings or assets will then be distributed to the deceased person’s family members according to Intestacy Laws.

      Making a Claim

      CPF savings will be distributed upon the death of a CPF member. If a CPF nomination is made, it will be distributed to the nominee(s) in the proportion stated. If there is no CPF nomination, the CPF savings will be forwarded to the Public Trustee for distribution in accordance with the intestacy laws of Singapore.

      If the deceased is a Singapore citizen/ Permanent Resident, you need not report the death to CPF board. CPF board will be notified by the relevant public agency and will distribute the CPF monies accordingly.

      The distribution of the CPF monies include:

      – Balances from Ordinary, Special, Medisave and Retirement Accounts.

      – Any unused annuity premium from CPF Life.

      – Remaining Retirement Account savings deposited with a participating bank or used to buy an annuity from an approved insurer.

      – Discounted SingTel shares.

       

      More information can be found here.

      For enquiries, please call 1800 227 1188 (Code 5, Sub-code 2).

    8. Social Assistance

      There are various government social assistance schemes available if help is needed. These schemes are administered by the Community Development Councils.

      The schemes are:

      • Public Assistance (PA) Scheme/Special Grant (SG)
      • Home Ownership Plus Education Scheme (HOPE)
      • Rent and Utilities Assistance Scheme (RUAS)
      • Interim Financial Assistance Scheme (IFAS)
      • Student Care Fee Assistance (SCFA)
      • Centre-based Financial Assistance Scheme for Child Care (CFAC)
      • Work Assistance Programme (WAP)
      • Kindergarten Financial Assistance Scheme (KiFAS)

      More details on these social assistance schemes can be found at:

    9. The Work Injury Compensation Act (WICA)

      The Work Injury CompensatioN Act (WICA) allows emloyees who have sustained injuries in a work-related accident or contracted an occupational disease to claim work injury compensation. Dependants of employees who died in a work-related accident are also eligible for compensation. Claimable compensation includes medical leave wages, medical expenses and permanent incapacity or death.

      Unlike civil claims, compensation is generally payable under the Act regardless of whether the employer is at fault, as long as the employee had suffered an injury by accident arising out of and in the course of his employment or had contracted an occupational disease as defined under the Act. The compensation benefits are computed based on fixed formulae and capped under the Act.

      Once an employee decides to pursue his claim under the Act, he will generally no longer be able to lodge a civil claim against his employer for damages.

      More information on Work Injury Compensation Act can be found here.

    10. Child Adoption

      If the deceased person leaves behind a child below the age of 21, family and friends may wish to adopt the child and give him or her a new home. Adopting a child is not just a legal process. It involves much thought and emotion as well.

      More information and resources on the process of adoption, issues and challenges post-adoption are available here.

    11. Counselling

      Coping with the death of a loved one or close friend is painful and may be difficult. You can seek the professional advice and support from your nearest Family Service Centres (FSCs). The FSCs are your neighbourhood-based focal points of family resources which everyone can turn to on any family-related matters. They are around to promote the well-being of families and individuals.

      More information on Family Service Centres are available at:

      Please call the Helpline, which operates in English, Mandarin, Malay and Tamil to contact your nearest FSC.

      You may also wish to seek professional counselling from the following voluntary welfare organizations.

      Samaritans of Singapore (SOS)

      Helpline: 1800 221 4444 (24-hr toll-free line)

      SOS provides a 24-hour crisis line service, which gives emotional support to people who are troubled. All calls to SOS are kept in strict confidentiality.

      Care Corner Mandarin Counselling Centre

      Hotline: 1800 353 5800 (10am to 10pm daily)

      Care Corner Mandarin Counselling Centre provides counselling services to the Mandarin-speaking population, allowing them to share their problems in total anonymity and strict confidentiality.

    12. Support Groups

      The death of a child can be a particularly difficult loss. Child Bereavement Support (Singapore) is a support group for bereaved parents set up by bereaved parents, providing support groups, befriending and information.

  • 8. e-Services

  • 9. List of Town Council Offices

      To look for a List of Town Council Offices, refer to this page.

  • 10. List of Neighbourhood Police Centres

      To look for a List of Neighbourhood Police Centres, refer to this page.